Contact Us

We are here to help. Whether you have a question about the information on this site, want to flag an inaccuracy, or simply need to get in touch with our editorial team, this page explains exactly how to reach us and what to expect when you do.

How to Reach Our Team

The most reliable way to contact us is by email. Our team reviews every message and aims to respond within two working days. Please use the address below for all general enquiries:

Email: [email protected]

When writing to us, a clear subject line helps us direct your message to the right person quickly. For example, if you are reporting a factual error, noting that in the subject line means it reaches our editorial team without delay.

What You Can Contact Us About

We welcome messages on a wide range of topics. Here are the most common reasons people get in touch:

Editorial corrections — If you believe any information on this site is outdated or inaccurate, please let us know. We take accuracy seriously and will review your feedback promptly.
General questions — If something on the site is unclear or you need further context, we are happy to help explain.
Partnership and advertising enquiries — If you represent an organisation and would like to explore a working relationship, email us with the relevant details and we will assess whether it is a good fit.
Responsible gambling concerns — If you or someone you know needs support, we encourage you to reach out to a dedicated helpline. We can point you towards appropriate resources.
Feedback on site usability — Spotted a broken link or a page that is not loading correctly? Let us know and we will look into it.

What to Include in Your Message

To help us respond as efficiently as possible, please include the following in your email:

Your name (first name is fine)
A brief description of your query or concern
The specific page or section you are referring to, if applicable

Our Commitment to You

Every message we receive is read by a real member of our team. We do not use automated responses for initial replies. Our goal is to give you a clear, honest answer — not a templated brush-off. If we cannot help directly, we will do our best to point you in the right direction.

We appreciate you taking the time to get in touch and look forward to hearing from you.